Privacy policy
LooLander has no account, no analytics and no advertising trackers.
It does not collect personal information about you. Your location is used on your phone to work out what is nearby, and is not sent to us.
This page explains that properly, including the few moments when the app does talk to the internet and what reaches other companies when it does. It is written to be read rather than to be legally impressive.
Who is responsible
LooLander is made by Emil Oprisa, an individual developer in Denmark, who is the data controller for the purposes of the GDPR. Questions about this policy, or about anything below, can go to privacy@loolander.com.
Your location
The app asks for permission to use your location while you are using it. It uses that location to find toilets near you, to work out how far away each one is, and — in the "I need one now" mode — to point an arrow in the right direction using the phone's compass.
That location is used on your device. The app does not send your coordinates to us or store them anywhere off your phone.
There is one thing worth being precise about. Toilet data is distributed as files covering one degree of latitude and longitude, which is an area roughly 100 kilometres across. When the app downloads the file for your area, the web server hosting it records which file was requested and the IP address that asked, as web servers do. That reveals the rough region you are in — not where you are standing. If that matters to you, the app works perfectly well if you decline location permission and search by place name instead.
The app never uses background location. It cannot see where you are when it is closed.
What is stored on your phone
All of this stays on the device and is never uploaded:
- Toilet data for areas you have looked at, so the app works without signal
- Areas you have deliberately saved for offline use
- Places you have searched for, so they are one tap away next time
- Toilets you have hidden after reporting a problem with them
- Whether you prefer metres or feet
Deleting the app deletes all of it. There is nothing to delete on our side, because there is nothing on our side.
When the app talks to the internet
| What | Why | What it involves |
|---|---|---|
| data.loolander.com | Downloading toilet data for your area | Hosted on Cloudflare R2 in the European Union. Cloudflare records the request and IP address briefly, for security and abuse prevention. |
| Google Maps | Drawing the map | The map itself is Google's. Google receives data as described in the Google privacy policy and the Google Maps Platform terms. |
| Your phone's own geocoder | Turning a place name you typed into a location, and a toilet's coordinates into a street address | Handled by the operating system. On Android that is a Google service. |
| OpenStreetMap search | A fallback, used only if our own data cannot be reached | Sends the approximate area being searched to OpenStreetMap's public search service. |
| OpenStreetMap notes | Only when you choose to report a problem | See the section below — this one is public. |
| Your maps app | Only when you tap Directions | Opens your phone's map application. From that point their privacy policy applies, not this one. |
Reporting a problem is public
If you tap "Something wrong with this one?" and submit a report, the app files an anonymous note on OpenStreetMap. That note contains which toilet it refers to, the reason you picked, and any text you typed.
Notes on OpenStreetMap are public and permanent. Anyone can read them, and they are not removed when you delete the app. Please do not include your name, contact details or anything else personal in the free-text box. Nothing identifying you is attached to the note by the app.
You can hide a toilet without reporting it. Hiding is entirely local to your phone.
Children
LooLander is not directed at children and collects no personal information from anyone, including children.
Your rights
Under the GDPR you have rights to access, correct, delete and port your personal data, and to complain to a supervisory authority. In practice there is very little to exercise them against here: we hold no account, no profile and no record that identifies you. The server logs described above sit with Cloudflare and are kept briefly for security purposes; the legal basis for those is our legitimate interest in keeping the service running and not being abused.
If you want to ask about any of this, write to privacy@loolander.com. If you are unhappy with the answer you can complain to the Danish Data Protection Agency, Datatilsynet.
Changes to this policy
If the app starts doing something this page does not describe — advertising and user-submitted photos are both possible in a future version — this policy will be updated before that happens, and the date at the top will change. Material changes will also be noted in the app's Google Play listing.